Privacy Policy

1. Introduction

Gifty Point ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our services. By accessing our website, you consent to the collection and use of your information as described in this policy.

2. Information We Collect

• Personal Information: We may collect personal information that you provide directly to us when you register on our website, make a purchase, contact our customer support, or subscribe to our newsletter. This may include your name, email address, mailing address, phone number, and payment information.
• Non-Personal Information: We may also collect non-personal information about your interaction with our website, such as your IP address, browser type and version, operating system, browsing behavior, pages visited, and time spent on our site. This information helps us improve our website functionality and enhance user experience.

3. How We Use Your Information

• Process and fulfill your orders
• Communicate order updates, shipping information, and delivery confirmations
• Send promotional offers and marketing communications (with your consent)
• Improve our website functionality and user experience
• Provide customer support and respond to inquiries
• Ensure transaction security and prevent fraud
• Comply with legal obligations

4. How We Protect Your Information

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include secure encrypted payment gateways, SSL certificates, regular security updates, monitoring, and restricted access to personal data on a need-to-know basis. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Sharing of Information

• We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:
• Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering products, providing customer support, or conducting marketing and analytics. These providers are contractually obligated to protect your information and may not use it for any other purpose.
• Legal Requirements: We may disclose your personal information if required by law or in response to valid legal requests, court orders, or subpoenas, or for fraud investigations and protection of our rights or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of such changes via email or website notice.

6. Cookies & Tracking Technologies

• We use cookies and similar tracking technologies to remember your preferences, enhance user experience, track website performance, and deliver personalized advertisements.
• You can manage your cookie preferences in your browser settings. Disabling cookies may affect website functionality.
• Types of Cookies We Use:
• - Essential Cookies: Necessary for basic site functionality
• - Performance Cookies: Help analyze usage and improve performance
• - Functional Cookies: Remember preferences and settings
• - Marketing Cookies: Deliver relevant ads

7. Your Rights

• Request access to your personal data and how it is processed
• Update or correct inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Opt-out of marketing communications at any time
• Request a copy of your data in a structured format
• To exercise your rights, please contact us using the details below.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Once no longer needed, we securely delete or anonymize your information.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we discover that we have done so, we will delete such information promptly.

11. International Data Transfers

If you access our site from outside Nepal, please be aware that your information may be transferred to and processed in countries where our servers or service providers are located. We take steps to ensure your data is protected in accordance with this policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new services. Updates will be posted on this page with the updated effective date. Continued use of our website signifies acceptance of the revised policy.

13. Contact Us

If you have any questions or requests regarding this policy, please contact us at:
[email protected]
Phone: +977-9866612169
Address: Gifty Point, Damside-17, Pokhara, Nepal